Privacy Policy
Effective Date: July 29, 2025
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your data to provide and improve the Service. By using the Service, You agree to the collection and use of information by this Privacy Policy.
Bucapay ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services.
- Personal Information: Name, email address, phone number, business name, and contact details.
- Transaction Data: Payment history, wallet activities, and escrow interactions.
- Technical Information: Device ID, IP address, browser type, and cookies.
- KYC/Verification Data: Government-issued ID, BVN, utility bills, and facial recognition (if applicable).
We use your data to:
- Provide our marketplace and escrow services
- Facilitate payments, withdrawals, and crypto transactions
- Verify user identities for compliance and security
- Communicate updates, support responses, and marketing
- Detect and prevent fraud or unauthorized activity
We may share data with:
- Payment processors (e.g., Flutterwave)
- Licensed financial infrastructure providers to support crypto-fiat operations
- Regulatory authorities when required by law
- Fraud detection services or analytics providers
We never sell your data.
You have the right to:
- Access or correct your personal data
- Withdraw consent for marketing
- Request deletion of your information (unless we are legally required to retain it)
We employ strict security measures, including encryption, secure storage, and multi-layered access controls to protect your information.
We retain your data for as long as your account is active or as needed to fulfill legal obligations.
We may update this Privacy Policy from time to time to reflect changes in our operations, legal obligations, or data practices. Users will be notified of significant changes via email or through a notice on our platform. Continued use of our services after such updates constitutes consent to the revised policy.
We process your personal information based on one or more of the following legal grounds:
- Your consent
- To fulfill our contractual obligations
- To comply with legal obligations
- Based on our legitimate interest in operating and improving our platform
Our website may use cookies and similar tracking technologies to enhance user experience, analyze performance, and improve our services. Users may control cookie preferences through their browser settings.
Contact us
If you have any questions about this Privacy Policy, You can contact us: